Carefully review your shipping and billing information for accuracy before submitting your order.

 

To process your return please send an email to shop@artiste.lt or call +370 610 66993 Monday through Friday 8:00 AM – 6:00 PM

 

GENERAL RETURN POLICY:

Most products sold by artiste.lt qualify for free exchange or replacement within 14 days from the date your order shipped. The product must be in its original condition, unused and in its original packaging. We do not accept returns or exchanges for any products after 14 days from the date your order shipped.

 

IMPORTANT NOTICE CONCERNING REFUNDS: 

As soon as you return your item to us and it’s received into our system, we will expeditiously send a refund request to your bank. Please note that while the funds are instantly deducted from our account, some banks may take 5-7 business days to process and post these refunds to your account. We do not refund shipping or freight charges on any orders or returns.

 

RETURN POLICY FOR CUSTOM and PERSONALIZED PRODUCTS:

Custom made items are not eligible for return. Clearance items do not qualify for free returns or exchanges and handling fee of 5% will be charged.